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Call - Command - Execute

Control CRM Records in eWay-CRM Using Voice

With Gennie, you can update contacts, log activities, and manage deals in eWay-CRM using voice.

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Gennie Integration
Gennie turns eWay-CRM into a voice-enabled CRM assistant. Using eWay-CRM voice
Gennie turns eWay-CRM into a voice-enabled CRM assistant. Using eWay-CRM voice
commands or the eWay-CRM voice assistant, CRM execution stays fast, accurate, and
commands or the eWay-CRM voice assistant, CRM execution stays fast, accurate, and
aligned with real customer interactions. This allows sales teams to capture information
aligned with real customer interactions. This allows sales teams to capture information
during calls, meetings, or travel without interrupting conversations.
during calls, meetings, or travel without interrupting conversations.

Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.

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Complete tasks 2x faster
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Voice Supports
Speed up process

Why Gennie for eWay-CRM?

eWay-CRM users work directly inside Outlook, where switching context slows execution. Gennie removes that friction by enabling spoken CRM updates while emails, & meetings, continue uninterrupted.

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Update CRM records using eWay-CRM voice commands
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Capture updates without internet using eWay-CRM offline
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Automate CRM execution with an eWay-CRM voice AI agent
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Advantage

Key Features - Gennie x eWay-CRM

Voice capabilities designed specifically for Outlook-based CRM workflows in eWay-CRM.

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Contact Updates

Update contact records by voice during calls without opening CRM.

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Deal Logging

Log deal updates instantly using voice while reviewing opportunities.

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Activity Notes

Dictate meeting notes and follow-ups directly into CRM records.

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Offline Capture

Capture CRM updates offline & sync automatically.

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AI Routing

AI routes spoken actions to contacts, deals, and activities correctly.

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Hands-Free Control

Operate eWay-CRM as a voice assistant inside Outlook daily.

Speed up process

CRM Execution

Gennie helps sales teams update eWay-CRM in real time, not after the fact. Voice-driven execution keeps CRM data timely, accurate, and usable without backlog.

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Reduce time spent on manual CRM updates
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Capture information during live customer conversations
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Keep Outlook-based CRM records consistently accurate

For marketing automation workflows and enterprise CRM pipelines, use the Brevo Voice Agent for campaign execution and the Oracle NetSuite Voice Agent for ERP-linked CRM updates.

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How it works

How Gennie Works?

Set up Gennie’s eWay-CRM voice integration in minutes.

01
Connect eWay-CRM
02
Speak Actions
03
Sync Automatically
01
Create and launch Agent
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Securely link your eWay-CRM account with Gennie.
02
The agent resolves issues
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Update contacts, log activities, or manage deals using voice commands.
03
Finalize & Upgrade
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Actions apply instantly or sync once connectivity is restored.
Testimonial

What Our Customers Are Saying

Teams across industries trust our Gennie to improve support, scale faster, and delight users.

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“HeyGennie keeps me productive even during commutes in low-network areas. It’s like having a personal assistant on call.”
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“I was amazed by how simple it is. A quick call, and my Slack updates are done - no apps, no typing.”
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“The multilingual support is a game changer for us. Our teams in different regions can update tasks in their own language seamlessly.”
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"As a startup founder, time is everything. With HeyGennie, I can update Jira tickets while traveling without opening my laptop.”
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"Gennie has completely changed how our team manages projects. Creating and assigning tasks through a phone call saves us hours every week."

Take Control of Your Work with Gennie

Stop juggling apps and screens with Gennie. You can manage any software instantly using just your voice.

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