New
Call - Command - Execute

Click to Call Microsoft Dynamics 365

Empower your sales and service teams with Gennie’s voice-powered Microsoft Dynamics 365 integration.

Hero Dashboard Bg
Gennie Integration
With Gennie, you can send messages, manage channels, and collaborate via Microsoft
With Gennie, you can send messages, manage channels, and collaborate via Microsoft
Dynamics 365 voice chat or phone calls. Use Microsoft Dynamics 365 click-to-call for
Dynamics 365 voice chat or phone calls. Use Microsoft Dynamics 365 click-to-call for
instant outreach and streamline your CRM operations even when offline. Make calls,
instant outreach and streamline your CRM operations even when offline. Make calls,
aupdate records, and manage deals all with your voice, no manual input required.
aupdate records, and manage deals all with your voice, no manual input required.

Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.

About V2 Single Icon

7

1

2

3

4

5

6

7

8

0

0

1

2

3

4

5

6

7

8

0

%

Complete tasks 2x faster
About V2 Single Icon

2

1

2

3

4

5

6

7

8

0

5

1

2

3

4

5

6

7

8

5

0

1

2

3

4

5

6

7

8

0

+

Integration Supported
About V2 Single Icon

9

1

2

3

4

5

6

7

8

0

9

1

2

3

4

5

6

7

8

9

.

9

1

2

3

4

5

6

7

8

0

9

1

2

3

4

5

6

7

8

9

%

Platform Uptime
About V2 Single Icon

5

1

2

3

4

5

6

7

8

3

0

1

2

3

4

5

6

7

8

0

+

Voice Supports
Speed up process

Why Gennie for Microsoft Dynamics 365?

Gennie brings AI-powered voice call intelligence and seamless offline access to Microsoft Dynamics 365, helping your team focus more on relationships and less on administrative tasks.

Process List Icon
Start or log calls instantly with Microsoft Dynamics 365 click-to-call
Process List Icon
Update leads and notes using AI-driven voice commands
Process List Icon
Manage contacts and deals with offline mobile access
Process Image
Advantage

Key Features - Gennie x Microsoft Dynamics 365

Enhance Microsoft Dynamics 365 with innovative voice-driven CRM tools.

Advantage V2 Icon
Click-to-Call

Connect with leads instantly using Dynamics 365's feature.

Advantage V2 Icon
AI Call Intelligence

Analyze calls with Dynamics 365 Sales AI Call Intelligence.

Advantage V2 Icon
Offline Access

Work seamlessly with Microsoft Dynamics 365 mobile offline mode.

Advantage V2 Icon
Voice Commands

Update records & deals with Dynamics 365 voice commands.

Advantage V2 Icon
Voice AI Agent

Let the Dynamics 365 voice AI agent automate CRM workflows.

Advantage V2 Icon
CRM Integration

Sync with HubSpot and Freshsales for a unified, voice-enabled CRM.

Speed up process

Smarter CRM Communication

Gennie transforms how team communicates & manages clients. With Dynamics 365 voice commands and AI call intelligence, every call, note, and update happens faster & smarter.

Process List Icon
Manage CRM activities with voice commands
Process List Icon
Stay connected offline with Dynamics 365 mobile mode
Process List Icon
Automate repetitive actions using AI-powered intelligence

(Also explore Freshsales Call Integration and HubSpot Voice CRM for complete CRM automation.)

Process Image
How it works

How Gennie Works?

Start using Microsoft Dynamics 365 hands-free with Gennie.

01
Connect Dynamics 365
02
Speak or Tap to Call
03
Task Done
01
Create and launch Agent
Work V2 Single Image
Integrate your CRM and activate Microsoft Dynamics 365 click-to-call.
02
The agent resolves issues
Work V2 Single Image
Use voice commands to initiate calls or update CRM records.
03
Finalize & Upgrade
Work V2 Single Image
All updates, notes, and logs are automatically saved; no typing required.
Testimonial

What Our Customers Are Saying

Teams across industries trust our Gennie to improve support, scale faster, and delight users.

Star Icon
“HeyGennie keeps me productive even during commutes in low-network areas. It’s like having a personal assistant on call.”
Star Icon
“I was amazed by how simple it is. A quick call, and my Slack updates are done - no apps, no typing.”
Star Icon
“The multilingual support is a game changer for us. Our teams in different regions can update tasks in their own language seamlessly.”
Star Icon
"As a startup founder, time is everything. With HeyGennie, I can update Jira tickets while traveling without opening my laptop.”
Star Icon
"Gennie has completely changed how our team manages projects. Creating and assigning tasks through a phone call saves us hours every week."

Take Control of Your Work with Gennie

Stop juggling apps and screens with Gennie. You can manage any software instantly using just your voice.

Cta Top Imae
Cta ImageCta Image
Cta Image Desktop