With Gennie, you can log appointments, update customer records, and capture business activity in Thryv using voice.
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Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.
Thryv combines CRM, scheduling, and billing in one platform, but manual updates slow teams down. Gennie removes that friction by letting business owners & staff speak updates while serving customers.

Voice capabilities designed specifically for small-business operations within Thryv.
Log appointments by voice during calls without opening Thryv.
Update customer records using voice commands.
Dictate invoice notes instantly with accurate voice-to-text capture.
Capture business updates offline & sync automatically.
AI interprets intent & routes actions across CRM, billing, & scheduling.
Operate Thryv as a voice assistant during busy customer interactions.
Gennie helps businesses keep Thryv updated while work is happening, not afterward. Voice-driven execution ensures customer data, appointments, and billing stay accurate without delays.
For relationship-driven sales and work tracking, use the Nutshell Voice Agent for deal updates and the Hubstaff Voice Agent for activity logging.

Set up Gennie’s Thryv voice integration in minutes.
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Teams across industries trust our Gennie to improve support, scale faster, and delight users.





Stop juggling apps and screens with Gennie. You can manage any software instantly using just your voice.


Everything you need to know about Gennie in one place: quickly find answers about how it works, its features, and how it can simplify your daily workflow.