Call Zendesk to Manage Customer Conversations
Gennie lets support teams manage Zendesk voice interactions and automate tasks without typing or switching screens.
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Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.
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Why Gennie for Zendesk?
Stay focused on customers, not keyboards. With Gennie’s Zendesk voice integration, your agents can manage tickets, calls, and notes in a single step.
Key Features - Gennie x Zendesk
Make customer conversations simple, faster, and
hands-free.
Handle tickets, calls, and customer notes directly using Zendesk.
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Convert calls or voice memos into text updates in Zendesk instantly.
Start and manage live customer calls seamlessly within Zendesk Talk.
Call customers faster using Zendesk's click-to-call integration.
Let the Zendesk voice AI agent manage repetitive support updates.
Connect Zendesk with tools like Freshsales for smoother workflows.
Faster Support, Less Typing
Your support team can focus on conversations while Gennie handles the rest. Using Zendesk Voice, agents can record, update, and complete support tasks by simply speaking.
(You can also try Call Freshsales and Call Pipedrive for similar voice-based CRM integrations.)
How Gennie Works?
Start handling Zendesk conversations with your voice in minutes.
What Our Customers Are Saying
Teams across industries trust our Gennie to improve support, scale faster, and delight users.
Take Control of Your Work with Gennie
Stop juggling apps and screens with Gennie. You can manage any software instantly using just your voice.
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Got Questions? We’ve Got Answers
Everything you need to know about Gennie in one place: quickly find answers about how it works, its features, and how it can simplify your daily workflow.
Frequently Asked Questions
You can handle customer calls, manage tickets, and update notes using only your voice.
Yes, voice-to-text for Zendesk converts your spoken responses into written updates.
It automates responses, logs notes, and efficiently manages follow-up tasks.
Yes, Gennie enables Zendesk click-to-call so you can start calls instantly.
Yes, Gennie connects Zendesk with Freshsales and Pipedrive for a unified setup.